About Pie in the Sky

Why is JetBlue delivering pizzas?

As New York’s Hometown Airline®, we know no one does pizza like New York. That is why we’ve decided to fly an iconic taste of our home — authentic New York pizza — across the country to Los Angeles.

Ordering

How can I order pizza?

  1. 1. Visit www.jetblue.pizza to start your order.
  2. 2. Validate your zip code to ensure you’re in the delivery zone.
  3. 3. Ordering opens at 12:00AM PDT each day. Place your order for a 16” plain (cheese) ($12) or pepperoni pizza ($15) for delivery. Act fast as quantities are limited to 350 per day — first come, first served!
  4. 4. Track your pizza on www.jetblue.pizza as it is flown from John F. Kennedy International Airport. Once your pizza is ready, we’ll notify you of your pizza delivery ETA, which will be between 7:00PM PDT and 10:00PM PDT.
  5. 5. Eat, enjoy and share your slice using #JetBluePieInTheSky.

When can I order my pizza?

Ordering opens at 12:00AM PDT starting on May 9th through May 11th. Be sure to visit www.jetblue.pizza to order your authentic New York pizza! Once your order is placed, you can track the journey of your pizza from JFK to LAX. Pizza quantities are limited and orders will be confirmed on a first come, first served basis.

Couldn’t order in time? Ordering opens again daily through May 11 at 12:00AM PDT.

What can I order and what will it cost me?

We’re offering 16” plain (cheese) and pepperoni pizzas from Patsy’s Pizzeria of East Harlem. $12 for a plain pizza and $15 for pepperoni. We’re covering taxes and the delivery fee, so you’ll only be paying for the cost of the pie. No need to tip the drivers — we’ll take care of that as well!

When does ordering close?

Ordering closes once pizzas are sold out each day. Act fast, as pizza quantities are limited to 350 per day!

What if I didn’t get a pizza?

Try again! You can place your order for authentic New York pizza starting at 12:00AM PDT each day from May 9th through May 11th via www.jetblue.pizza. If you miss out on grabbing a slice during the limited-edition Pie in the Sky program, you can always visit www.jetblue.com to book a flight to NYC and grab your own pie. JetBlue has up to 11 daily roundtrip flights between JFK and LAX, making it easier than ever to get authentic New York pizza.

Can I order more than one pizza?

Customers may order one (1) pizza per day. However, customers can try to order a pizza every day of the promotion!

Can I only place an order through www.jetblue.pizza?

Yes, Pie in the Sky pizzas are exclusively available via www.jetblue.pizza.

Can I use my TrueBlue points to buy a pizza?

No, you can only purchase a pizza using a credit or debit card. You can earn TrueBlue points by purchasing a pizza using your JetBlue Card. Learn more about JetBlue Card here.

I’m not in LA but love Patsy’s Pizzeria — can I still order through JetBlue?

Sorry, JetBlue’s Pie in the Sky program is currently only bringing Patsy’s Pizzeria to selected parts of LA. Please visit www.jetblue.pizza to see if you’re within the delivery area.

Not in the delivery area? Visit www.jetblue.com and purchase a flight to our hometown to get your hands on an authentic slice in New York City!

My order got messed up — please help!

If you’re having difficulties with your order, please contact us at pieinthesky@jetblue.com.

Availability

How many pizzas are delivered each day?

350 pizzas will be delivered each day from May 9th through May 11th, 2018. Each customer is able to order one (1) pizza per day. Given the very limited amount, be sure to act fast and order your pie starting at 12:00AM PDT each day!

Will JetBlue deliver pizza all the time now?

No, JetBlue will only deliver authentic New York pizzas to LA from May 9th through May 11th. As much as we love sharing delicious pizzas with our LA friends, there are no current plans for pizza deliveries outside of these dates.

Will more pizzas become available after May 11th?

No, May 11th is your last day to order pizza through JetBlue’s Pie in the Sky program.

Pizzas were showing as sold out, but then became available. What happened?

This may happen if someone is holding a pizza but doesn’t check out in time. That pie then becomes available on the website. You will have 15 minutes to check out from when you hit “start my order” — but don’t worry! We’ll have a countdown clock at the top of the screen so you know how much time you have left to place your order.

About Our Pies

Is the pizza really made in New York City?

Yes, the pizza is made fresh every day at Patsy’s Pizzeria of East Harlem and baked in their coal-fire oven. From there, it will be packed for the flight. Upon arrival at LAX, the pizza will be brought to a kitchen and prepped for final delivery so that it’s fresh and delicious upon delivery to your door.

Why did JetBlue pick Patsy’s Pizzeria?

Patsy’s Pizzeria of East Harlem is a prized New York City institution. We wanted to share a slice from our hometown with Los Angeles residents, connecting them to a truly authentic taste of New York City.

Patsy's Pizzeria first opened in New York City in 1933 and quickly established itself as a family style, old-fashioned neighborhood restaurant, becoming a trusted authority in providing New Yorkers a taste of authentic brick-oven pizza. Started by the legendary Pasquale Lancieri, Patsy's Pizzeria is widely credited with popularizing traditional New York-style thin crust pizza and for being the first to sell pizza by the slice.

Why didn’t you deliver other iconic New York bites (i.e. bagels, cheesecake, etc.)?

Pizza is such an iconic part of New York City culture and the food scene. As New York’s Hometown Airline®, we know New Yorkers take pride in their pizza — it is part of our city’s identity.

Will the pizza still be good when it’s been in transit for so long?

Yes, the quality and safety of the pizza is of the utmost importance. A designated pizzaiolo (a specially trained pizza chef) has overseen the logistics of the pizza’s journey to ensure quality is maintained throughout the process. The process by which the pizza is being prepped and transported for its journey ensures that it will not only be safe, but also delicious!

Will I need to reheat the pizza at home?

No, the pizza will be delivered hot and ready to eat to your door.

Delivery

Where is the pizza delivered to?

Once the pizza has landed in LA, it will be delivered to the address provided in your order. Please note the Pie in the Sky promotion is currently only available to those within our delivery zones.

You can check if you’re in the delivery zone by validating your zip code at www.jetblue.pizza.

When can I expect my pizza to arrive?

Your pizza will arrive between 7:00PM and 10:00PM PDT. Pending no major delays, your pizza delivery will vary depending on the flight’s arrival time and distance to your location. Once your pizza is ready, we’ll notify you of your pizza delivery ETA.

Is there a delivery charge?

No, you’ll only pay for the cost of the pie. Don’t worry about tipping the pizza delivery driver — JetBlue will take care of that as well!

How did JetBlue decide the delivery zones?

Delivery zones are determined based on proximity to our final preparation facilities in LA. You can check to see if you’re in the delivery zone by validating your zip code at www.jetblue.pizza. Not in the delivery zone? You can check out www.jetblue.com to see when the next flight to NYC leaves and get your hands on an authentic slice in New York City!

The seal on my pizza box is broken. What should I do?

To ensure your safety, do not eat the pizza. The seal was placed on the box immediately after its final preparation to ensure that it was not tampered with between the LA kitchen and your delivery address. Please contact JetBlue at pieinthesky@jetblue.com and we will look into the matter.

My pizza was supposed to be delivered by now and it’s not here. Help!

Please contact us at pieinthesky@jetblue.com for assistance with your order.

Website

What if I’m having problems with the site?

If you’re having difficulties placing your order at www.jetblue.pizza, please contact us at pieinthesky@jetblue.com. Orders will be filled on a first come, first served basis.